Privacy Policy

Last updated:

1. Data Controller

The data controller responsible for your personal data is:

Myxarothchran
Privacy Coordinator: Hana Moana
104 Victoria Street, Christchurch Central City, Christchurch 8013, New Zealand
Email: touch@myxarothchran.world
Phone: +64 3 389 8113

2. Information We Collect

We may collect the following types of personal data:

  • Name, email address, and message content submitted through our contact form.
  • Technical data such as IP address, browser type, operating system, and device information collected automatically when you visit our website.
  • Usage data including pages visited, time spent on pages, and navigation patterns.
  • Cookie data as described in our Cookie Policy.

3. Purposes of Data Processing

We process your personal data for the following purposes:

  • To respond to your enquiries submitted through the contact form.
  • To ensure the technical functionality and security of our website.
  • To analyse website usage patterns and improve our content (only with your consent for analytics cookies).
  • To comply with legal obligations applicable to us.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent (Article 6(1)(a) GDPR): When you submit the contact form with the GDPR consent checkbox selected, or when you accept optional cookies.
  • Legitimate Interest (Article 6(1)(f) GDPR): For website security, fraud prevention, and basic analytics necessary for website operation.
  • Legal Obligation (Article 6(1)(c) GDPR): When required to comply with applicable laws and regulations.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy:

  • Contact form submissions: retained for up to 12 months after the enquiry is resolved, then securely deleted.
  • Technical and usage data: retained for up to 6 months.
  • Cookie data: retained according to the durations specified in our Cookie Policy.

6. Data Sharing and Transfers

We do not sell, rent, or trade your personal data to third parties. We may share data with:

  • Service providers who assist with website hosting and maintenance, under strict data processing agreements.
  • Legal authorities when required by law or to protect our legal rights.

If data is transferred outside New Zealand or the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

7. Your Rights

Under the GDPR and the New Zealand Privacy Act 2020, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data where there is no compelling reason for continued processing.
  • Right to Restriction: Request that we restrict the processing of your data in certain circumstances.
  • Right to Data Portability: Request a copy of your data in a structured, commonly used format.
  • Right to Object: Object to data processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at touch@myxarothchran.world or write to us at our address above.

8. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption for all data transmitted through our website.
  • Access controls limiting data access to authorised personnel only.
  • Regular review and updating of our security practices.
  • Secure storage of all collected data.

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.

10. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In New Zealand, you may contact the Office of the Privacy Commissioner. In the EU, you may contact your local data protection authority.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Myxarothchran
Privacy Coordinator: Hana Moana
104 Victoria Street, Christchurch Central City, Christchurch 8013, New Zealand
Email: touch@myxarothchran.world
Phone: +64 3 389 8113